Jack Guttentag Founder, Upfront Mortgage Broker's Association
In the last 10 years, I have written almost 50 articles on different mortgage
broker topics, but none of them addressed the most basic topic of all: "What
makes a good broker?" Perhaps it took 10 years before I was ready to confront
this question, along with its obvious corollary: "How do you know a good broker
when you see one?"
Loan officers who are employed by a single lender operate very much like
brokers except they provide the programs of only one lender. Most of what I say
below applies as much to them as to brokers.
Good brokers are selected by borrowers, rather than the reverse: Poor brokers
must constantly solicit, whereas good brokers enjoy referrals from previous
customers, Realtors and others, including me. It is not the case that good
brokers never solicit, but the odds are in the borrower's favor if the borrower
does the selection.
One acid test of a good broker is whether the broker will tell a client that
a contemplated refinance is not in his interest. The broker who has a constant
source of referrals is much more likely to do this than one who purchased your
name and address from a leads broker.
A good rule: Do not respond to solicitations.
Good brokers are financial planners: Mortgages should fit properly into a
household's overall financial situation and goals, which often involves
challenging questions. Here is an abbreviated list of some important ones:
- What is the best type of mortgage for this borrower?
- How much
should the borrower put down?
- Should the borrower pay points or
receive rebates?
- Should the borrower raising cash take
a second mortgage or do a "cash-out" refinance?
- Should the borrower putting less than
20 percent down buy mortgage insurance, take lender-pay insurance at a
higher rate, or take a piggyback second mortgage?
- Will it pay the borrower to
refinance?
- Should the borrower consolidate other
debts in a refinance?
- Should the borrower use available
cash to pay down debt, pay points, or make a larger down payment?
There is no single conclusive test of a broker's skills as a financial
planner, but there are clues in how the broker responds to your questions
regarding one or more of these or similar issues.
A good sign: The broker indicates what the answer to your questions depends
on, e.g., whether you should pay points depends heavily on how long you expect
to have the mortgage./p>
An even better sign: The broker indicates a specific analytical tool he will
use to answer the question, such as a specific calculator or spreadsheet.
A bad sign: The broker gives you an answer right off the bat; see below.
Good brokers are good listeners: Every borrower brings a unique package of
needs, capacities and preferences to the table. Unless the broker extracts this
information at an early interview, the risk is high that the broker's
recommendations will not fit. The shrewd borrower can tell a lot about the
broker from that interview.
A good sign: Before offering any opinions, the broker quizzes you about your
financial status and plans.
A bad sign: The broker pretends to know what mortgage type you need, or the
answer to any other issue that may be vexing you, without having first learned
anything about you.
Good brokers will act in your interest in dealing with the lender and third
parties. They will guarantee the lender fees first presented to you in the Good
Faith Estimate, preventing any fee escalation. And they will seek out the best
possible prices for third-party charges such as title insurance. Some brokers
have special arrangements to pass on discounts to their clients, while others
select providers who give brokers the best Christmas presents.
Ask if the broker guarantees that lender fees won't be higher at closing.
Ask if title charges are competitive, and how the broker knows this.
Ask if the broker guarantees that third-party fees won't be higher at
closing.
A good broker operates transparently: The broker who keeps you in the dark is
the one most likely to sacrifice your interests for his pay day.
Ask what the broker's total fee will be, including any payments received by
the lender, and if this will be put in writing.
Ask if the broker will give you a copy of the rate-lock statement as soon as
it has been received from the lender.
The writer is professor of finance emeritus at the Wharton School of the University of Pennsylvania. Comments and questions can be left at www.mtgprofessor.com. Copyright 2008 Jack Guttentag
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| Loan Type |
Interest Rate |
APR |
| 5/1 ARM |
5.250% |
5.358% |
| 7/1 ARM |
6.500% |
6.705% |
| 15-yr Fixed |
5.250% |
5.437% |
| 30-yr Fixed |
5.500% |
5.605% |
Rates are current as of 5-2-08, and are based upon a conforming loan amount, 740+ credit, full documentation, and
a loan-to-value of 80% or less.
Click here for a custom rate quote
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Jared Martin President, CEO, GOTeHomeLoans & GOTeHomes
This question was recently posed to me by one of my clients, and I thought such a great question-particularly relevant to the
current times-that I decided to make it the topic of this article.
The credit crisis of the past 12+ months caused many lenders to shut their doors. And whereas the shutdown started with smaller players, it quickly escalated to include major lenders in the market
(American Home Loans being the first to fall). So what impact do these closures have on the borrower, and what can a broker do to protect his/her client from these closures?
The good news is that this “protection” is only required while the loan is being processed. The reason is that the financial stability of the lender only impacts the capability of that lender to provide funds at settlement; for example, can the lender provide the $500,000 at closing you need to purchase the home. Once the loan closes, that mortgage note, secured by a deed of trust, becomes a marketable asset. And typically within 30 days of the loan closing, the lender has sold this marketable asset to a third party; either to private investors, or as part of a bundle of other mortgage notes which collectively make up a Real Estate Investment Trust (REIT).
These REITs are generally sold on Wall Street, available for purchase by the average consumer. Unless the lender is a “portfolio” lender (ie World Savings Bank), the note will typically be sold, perhaps several time during the life of the note (as most homeowners have experienced when directed to send their mortgage payment to a new lender/servicing company).
So what this all means is that the lender providing the financing only has “their hands on the file” for a short period of time, so a borrower does not need to be concerned with the long-term financial stability of a lender
(and the state banking agency in charge of licensing and regulating the lender
will evaluate the long-term stability). Further, no matter what lender is in
possession of the mortgage note after closing, the terms and conditions are binding for the life of the note. Whereas in the 1930s banks were able to “call” the loan (ie suddenly give you 30 days to payoff your loan or the bank would repossess your house), this is no longer the case, and federal law now strongly protects the borrower in this area.
However, having said all that, the borrower is not without risk while the
loan is being processed. Until the loan closes, a lender does have the right to
change its lending policies, and can decide to deny the loan simply do to
changing market conditions. While over the last several decades this has been
extremely uncommon, it was rampant in Feb/March of 2007, and August of 2007.
Borrowers that were 2-3 weeks into closing saw their loans cancelled, and had to
go with a new lender.
So how can a broker protect is/her borrower while the loan is being processed?
It’s impossible to predict the lenders who may adjust their policies so suddenly, for it happens to not only small lenders, but major players like Washington Mutual and Bear Sterns. But most brokers work with numerous lenders, so security for the borrower comes in the form of system redundancy-if one part fails, there is an immediate backup. So just by working with a broker, rather than the retail end of a single lender, the borrower is protected.
Further, the broker can strengthen this "system redundancy" by making sure he/she has a diversified mix of lenders that can be made available to the borrower; for example, for a particular scenario profile, a local lender (usually higher rates, but easier guidelines), a large, national lender (lower rates, but tighter guidelines), and a third lender with hybrid characteristics of the former two.
A broker should have such a lender mix for different scenario profiles, ie
excellent/poor credit for the borrower, low down payment/high down payment, etc.
And lastly, the broker should be sure he/she is working with at least one lender
that did not offer the OptionARM (ie neg am) loans in the past, as there appears
to be a correlation between lenders that offered these products in the past and
lenders that are currently experiencing financial difficulty.
Copyright 2008 Jared Martin
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Dian Hymer Realtor, Author
Negotiation is back in style, and is likely to remain a necessary part of buying or selling a home in today's beleaguered residential housing market. Other key elements to a satisfactory closing are flexibility, perseverance, creativity and diligence.
Needless to say, you need to work with the best real estate professionals you
can find in your area. In most cases, it takes a team effort to put a home-sale
transaction together and see it through to fruition.
HOUSE HUNTING TIP: Successful negotiations usually require give and take by
both parties. It has been said that the sign of a successful negotiation is one
where both parties walk away feeling they have won. It has also been said that
the key to a mutually acceptable agreement is that both sides feel a little
wounded.
A must in this market is a commitment to exhaust all possible ways to put and
keep a deal together before calling it quits. Recently, it looked like a
purchase contract was about to fall apart. The buyers had originally offered a
price that seemed insultingly low to the seller.
The seller set his personal feelings about the price aside and countered the
buyers' offer at a price he felt was reasonable. The buyers accepted. As it
turned out, the price was one that was halfway between the seller's list price
and the price the buyers offered. Splitting the difference is often a winning
strategy.
The house in question had been well inspected before the buyers entered into
contract to buy it. However, when it came time for the buyers to remove their
inspection contingency, they requested a large monetary credit from the seller.
Not only did the buyers discover a few health and safety issues that weren't
covered in the previous reports, they also developed a serious case of cold
feet.
These buyers were able to find jumbo financing at a good interest rate.
However, to obtain this financing, they had to make a larger cash down payment
than anticipated. This left them feeling cash-strapped.
The seller refused to credit the buyers the amount of money they requested.
However, he was willing to credit some money. Or, he would carry a second
mortgage for the buyers so that they didn't have to put so much cash down.
Flexibility gives the parties to a negotiation a way to explore options for
making a deal or for keeping one moving forward. In order for the buyers in this
case to feel comfortable closing the sale, they needed a concession from the
seller in order to ease their financial strain. By offering to carry a second
mortgage against the property, the seller found a way to free up more cash for
the buyer.
As it turned out, the buyers elected not to take the seller-financing offer
and accepted a monetary credit at closing.
Credits at closing require approval by the buyers' lender. Most lenders have
limits on how much money a seller can credit a buyer at closing. It is often
equal to 3 percent of the purchase price, but cannot exceed the actual amount of
the buyers' nonrecurring closing costs. These are costs paid for the buyers on a
one-time-only basis at closing, such as title insurance or a transfer tax.
A seller carry-back would also need lender approval. The lender in first
position would want to ensure that the terms of the second mortgage were
reasonable and would not be likely to put the buyers in financial jeopardy.
THE CLOSING: Sellers should carefully consider whether it makes good
financial sense to carry financing for a buyer who is making a relatively small
cash down payment.
Dian Hymer is author of "House Hunting, The Take-Along Workbook for Home Buyers" and "Starting Out, The Complete Home Buyer's Guide," Chronicle Books. Copyright 2008 Dian Hymer
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Paul Bianchini Contractor, Author
"Do I really need a building permit?"
It's one of the most common questions that a homeowner will ask when contemplating a construction project, typically hoping that the answer they'll get back is "no." People seem to have an unreasonable fear of building permits and the entire inspection process, and since many of your projects actually will require a permit, it might be helpful to look at some common questions that often arise.
Why are there building codes and building permits? Quite simply,
building codes -- which include codes on structural, electrical, plumbing,
mechanical and other components of your home -- are in place to help ensure your
safety. The codes set a number of uniform standards for the construction
industry to follow, and all are intended to help builders, homeowners, and the
community have safe and secure buildings.
Building permits are essentially your community's legal permission to proceed
with the project, as well as your agreement to do the work in compliance with
current codes.
I'm not a contractor. Why do I have to get a permit for my own home?
Once again, it's to ensure your safety. Even the most well-meaning homeowner can
make mistakes when working on a home-improvement project, and those mistakes can
put you and your family at risk. By having a qualified, independent person
inspect the work, those mistakes can be corrected before a dangerous situation
can develop.
If I get a permit, am I still allowed to do the work myself?
Absolutely! You can perform any construction work on a home that you own,
providing you are not building or remodeling the home with the specific
intention of selling it in the next six months. Having a building permit simply
ensures that any work done on the house, by you or others, meets the current
building codes.
When do I need a permit? The only way to get an exact answer to this
is to check with your local building department. However, in general you will
need a permit if you expand or structurally alter your home or any of its
wiring, plumbing, or mechanical systems.
When don't I need a permit? Many redecorating and repair jobs do not
require a building permit. This includes replacing cabinets; replacing floor
covering; painting and decorating; replacing roofing; replacing windows if you
are not altering the size of the openings; replacing siding if you are not also
making structural alterations; replacing plumbing fixtures if you are not
altering the plumbing system; and replacing light fixtures and appliances if you
are not altering or replacing wiring.
Where do I get a building permit? Permits are issued through your
local building department, which you can find in the phone book. It may also be
listed as "Community Development."
Is there a fee for obtaining a permit? Yes. The fees vary, and are
based on the size of the project, the number of inspections that will be
required, the impact on the overall community, and a variety of other factors.
What will I need in order to get the permit? That depends on the
nature of the permit. For example, a permit to install a wood stove might simply
require the name and model number of the stove, while a permit for a room
addition will require a complete set of plans and other information. Your best
bet is to simply call or stop in at your local building department, explain your
project, and go from there.
What happens if I'm doing some work without a permit, and I get caught?
The first thing that will happen is that the building department will request
that you temporarily stop work on the project until you have obtained the
necessary permits. Once you have the permits, an inspector will inspect the
project and see what you've done up to that point. If the work has been done
correctly, the inspector will allow the project to proceed. If the inspector
finds errors with the work, those errors will need to be repaired and
re-inspected.
Are there other reasons to get a permit? Other than the fact that you
are legally required to have one in many instances, there are several other very
good reasons to get a building permit. First and foremost, the permit process
ensures your safety and the safety of your neighbors and your community. You
also have a legal responsibility to disclose work that's been done on your house
to potential buyers, and today's buyers are very savvy about building permits --
if you didn't obtain the proper permits along the way, you may at minimum lose
your sale, and could even face very costly liability issues. Your homeowners
insurance company also requires that work be done with a permit, and if your
home is damaged and it's discovered that work has been done without the
necessary permits, the insurance company may deny coverage for the loss.
Remodeling and repair questions? E-mail Paul at paul2887@ykwc.net.
Copyright 2008 Inman News
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