GOTeHomeLoans came into existence because we knew there had to be a better way of doing things in the mortgage business. If we told you that many mortgage brokers and lenders do not align themselves with the best interests of their clients, would you be surprised? Probably not, given all the stories out there (and perhaps personal experiences of our readers) of people being ripped off. Let's face it, finding a trustworthy mortgage broker is like finding a trustworthy mechanic or car salesman. When you have decided to purchase or refinance, the last thing you should have to worry about is whose side your mortgage firm is on.
GOTeHomeLoans believes you're entitled to basic, fundamental rights as a borrower. Deciding on a mortgage loan is a major financial decision, and you deserve to be protected as you evaluate options and broker services. After all, this is all about your home, your life, and what could possibly be more important than that? That is why we believe you should expect your mortgage broker to:
Partner with you in a fair, honest and open manner
Provide you with choices of mortgages and explain various loan programs to you and to do so in a manner that is clearly understood by you
Help you obtain the Absolute Right Loan Product, a mortgage that fits your particular needs
Provide you with Fantastic Value Pricing, pricing that is competitive, understandable, transparent, and upfront in manner....with nothing hidden from you, ever!
Provide you with sensational service, and back it up a Sensational Service Guaranty
When GOTeHomeLoans was created, we wanted to ensure that alignment with our clients' best interest was our sole objective. That is why we pledge ourselves to the above principles, and why we have joined ranks with the Upfront Mortgage Broker's Association. GOTeHomeLoans is committed to its ethical responsibilities as a certified Upfront Mortgage Broker®, and supports and advocates the philosophies of its founder, Jack Guttentag (aka "The Mortgage Professor").
I was really impressed with your honesty and transparency. It was a great feeling to walk away from closing knowing I hadn’t been ripped off or taken advantage of!”
"This is a great model. I like knowing upfront what I’m paying you for your services.”
“You got me a great rate! I definitely can’t complain! The other people I was talking too couldn’t figure out how you were able to offer me such an awesome rate.”
“I loved the card you sent my husband and I, treating us to a movie while you processed our loan. You guys are world class!”
“We definitely had a challenging situation on closing day! But you guys took the reigns and got the job done. Good Work!”
“Having read Guttentag’s articles and then following up with you, I really feel like my consumer research paid off. You guys performed exactly like Guttentag said a broker should perform.”
“I really appreciate all your hard work on my loan! I know I was a bit of a nag as a First Time Homebuyer, but you really took the time to walk me through the process. Thank you SOO much!”
“Having gotten screwed over in the past by an unscrupulous broker, it was so nice working with you all. I really like the “team” approach, and your ability to be open and forthright."
“I love the “wholesale rate” concept. Very cool. Let’s me know what I’m paying for.”
“Thanks for introducing me to the Homeownership Accelerator. What a great product! It looks like now I’ll be paying off my home in 12.4 yrs!”
“Without a doubt, you guys definitely rank #1 in customer service and commitment. Thank you for all the time and effort you put in to my loan, and for being so attentive to my needs and questions.”
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